Overcoming Difficulties

Hospitality Financial Leadership – Two Lies You Need to Stop Telling Yourself


#1 – The Lie is Complexifying Everything

That’s a word that means we’re making things complex or what complexifying also means: You are taking one issue and applying it to many situations or people.

For instance, the issue of leaders not giving you the information you need so you can do your…

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Hospitality Financial Leadership – Only 2% Better

When we think about solving a problem or fixing a situation and especially when it is a complex issue, we tend to put our head in the sand, throw up our hands and say, “This is not working. It’s so screwed up it will never get better.”

Time to wake up! There…

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Hospitality Financial Leadership – Duty Meals

Recently I attended a hotel association conference where I was a speaker for one of their breakout sessions. The opening morning of the convention started with a breakfast where we listened to the many great developments within the association in the past year and heard a fantastic story from the morning keynote about evacuating an entire city without one…

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Chapter Four – The Pencil

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

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Chapter Three – The Flags

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

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Chapter Two – Incompetence

The chapter below is an excerpt from my new book. It’s fiction but some of the characters and story lines are based on people I have worked with and events that have taken place in the hotels I have worked in. The book is a fable about a hotel manager who has some very bad habits. He must change…

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